Terms and Conditions

Terms and Conditions of Use of the Citradream Hotel Website

1. Introduction

Welcome to the Hotel Citradream website. By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to any of these terms, please do not use our website.

2. Use of the Website

• Access
  This website is accessible to all users who wish to obtain information about our hotels or make reservations. You may use this website only for lawful purposes and in accordance with these Terms and Conditions.
• User Account
  You agree not to use this website to:
  Upload or transmit any unlawful, threatening, fraudulent, harassing, defamatory, obscene, or otherwise objectionable content.
  Infringe any third party's intellectual property rights.
  Access any system or data without authorization.
  Interfere with or disrupt the operation of this website or the server that hosts it.

User Account

• Registration
  Some features of this website may require you to register and create an account. You agree to provide true, accurate, current, and complete information when registering.
• Account Security
  You are responsible for maintaining the confidentiality of your account information, including your password. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

Reservations and Payments

• Reservations
  All reservations made through this website are subject to room availability and confirmation from the hotel. We reserve the right to refuse or cancel any reservations that do not meet the requirements.
• Payment
  You agree to pay all fees and taxes associated with your reservation at the rates in effect at the time of reservation. We accept a variety of secure payment methods for your convenience.

Cancellation Policy

• Cancellations
  Our cancellation and refund policies are explained in the Cancellation Policy section of the website. Please read and understand these policies before making a reservation. Cancellations must be made in accordance with the procedures specified in order to be eligible for a refund.

Intellectual Property

• Copyright
  All content on this website, including but not limited to text, images, logos, graphics and designs, is the property of Hotel Citradream and is protected by copyright and other intellectual property laws.
• User License
  You are granted a limited license to access and use this website for personal, noncommercial purposes only. Any use of the content for commercial or public purposes requires our express written permission.

Limitation of Liability

• Information
  While we strive to provide accurate information on our website, we do not guarantee the accuracy, completeness, or reliability of such information. We are not responsible for any errors or omissions in the content of the website.
• Damage
  We are not responsible for any damage or loss arising from the use or inability to use this website, including damage caused by viruses or other malicious software.

Links to Third Party Sites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of those third-party websites. We encourage you to read the terms and conditions and privacy policies of any third-party websites that you visit.

Changes to Terms and Conditions

We reserve the right to change these Terms and Conditions at any time without prior notice. Changes will be published on this website and will be effective immediately upon publication. Your continued use of the website after the changes are made will constitute your acceptance of the updated Terms and Conditions.

Applicable law

These Terms and Conditions are governed by and construed in accordance with the laws of Indonesia. Any dispute arising out of or relating to the use of this website shall be settled in a court of competent jurisdiction in Indonesia.

Contact Us

If you have any questions or concerns about these Terms and Conditions or the practices of our website, please contact us at:
Email: info@citradreamhotel.com
Phone: 02112345678
Address: Jl. Contoh No.123, Jakarta, Indonesia

Thank you for using our website. We hope to provide you with a pleasant and useful experience.